Privacy Policy

Last modified: 25th May 2018.


Orbx provides users the ability to purchase or freely download our software from the website (“OrbxDirect”), the client application (the “Client”) and related internet services (collectively, the “Service(s)”). The Service is operated by Orbx Simulation Systems Pty. Ltd. (the “Company”, “we”, “us” or “Orbx”) for users of the Service (“you”).

This Privacy Policy sets forth our policy with respect to information that is collected from visitors to the Site and users of the Client and/or the Services.

By continuing to use our services after the 25th of May 2018, you agree to the terms set out in this document.

Information we collect

When you interact with us through the Services, we may collect information from you when you voluntarily provide such information, such as when you register for access to the Services or use certain Services. Information we collect may include but not be limited to your email address and the version(s) of our software that you have installed.

Other information

If you do not wish to receive personalized advertising that is delivered by third parties outside of the Orbx Services, you may be able to exercise that choice through opt-out programs that are administered by third parties, including the Network Advertising Initiative (NAI) and/or the Digital Advertising Alliance (DAA). Our Services currently do not respond to “Do Not Track” (DNT) signals and operate as described in this Privacy Policy whether a DNT signal is received, as there is no consistent industry standard for compliance.

Where information is processed

Orbx is based in Australia. Most of our services are hosted in the United States. No matter where you are located, you consent to the processing and transferring of your information in and to Australia, the United States and other countries. The laws of Australia, the United States and other countries governing data collection may not be as comprehensive or protective as the laws of the country where you live.

Our use of your information

We use the information you provide in a manner that is consistent with this Privacy Policy. If you provide information for a certain reason, we may use the information in connection with the reason for which it is provided. For instance, if you contact us via our Support System ( or Facebook, we will use the information you provide to answer your question or resolve your problem. Also, if you provide information in order to obtain access to the Services, we will use your information to provide you with access to such Services and monitor your use of such Services. The company and its affiliates (the “Related Companies”) may also use your information collected through the Services to help us improve the content and functionality of the Services. Orbx and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to “opt-out” of receiving future marketing communications. In addition, if at any time you wish to not receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us as indicated below.

Our legal basis for handling of your personal data

The laws in some jurisdictions require companies to tell you about the legal ground they rely on to use or disclose your personal data. To the extent those laws apply, our legal grounds are as follows:

Our disclosure of your information

We are not in the business of selling your information. We may, however, share information with certain third parties:


Our Services are for users age 13 and over and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe they have disclosed personal information to us please contact us at [email protected]. For residents of the EEA, where processing of personal information is based on consent, Orbx will not knowingly engage in that processing for users under the age of consent established by applicable data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.


If a security breach causes an unauthorized intrusion into our system that materially affects you, then Orbx will notify you as soon as possible and later report the action we took in response.

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Orbx accounts require an email and password to log in. You must keep your username and password secure, and never disclose it to a third party.

Data retention

We generally retain personal data for so long as it may be relevant to the purposes identified herein. To dispose of personal data, we may anonymize it, delete it or take other appropriate steps. Data may persist in copies made for backup and business continuity purposes for additional time.

Your rights

If you meet the legal requirements, you have the following legal rights under the GDPR: right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing and to processing for the purposes of direct marketing. You can also unsubscribe from our emails using the “unsubscribe” link at the bottom of one of our emails.

To exercise any of these rights, please email us at [email protected]. Please make sure you clearly state you are exercising one of these rights.

Changes to our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contacting us

Please also feel free to contact us if you have any questions about this Privacy Policy or the information practices of the Services. You may contact us as follows: [email protected].