Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. More information in relation to the Consumer Guarantees may be found at the ACCC website.
Please choose carefully as refunds are not provided for change of mind purchases or if you have made a wrong selection.
We recommend you carefully review the product information and any orders before proceeding to checkout.
Orbx Simulation Systems Pty Ltd also provides gigabytes worth of demos and freeware items to clearly demonstrate what our products do and how they will perform on your PC. Our software is tested across various systems during the beta phase and is released with confidence that it works as intended.
We do not accept refunds or exchange on computer software due to copyright and licensing restrictions, except in the case where a Consumer Guarantee is breached. In this case we will provide a remedy or help the customer obtain a working copy.
If any products purchased from this website is faulty, damaged or not fit for its usual purpose please contact our customer support team for details.
In the event that a fault is found and our technical support team is unable to remedy the problem within 30 days, a refund or exchange may be offered.
For ESD (Electronic Software Distribution) products, we may require you to sign a letter of destruction as a condition of the return.
Orbx Simulation Systems Pty Ltd reserves the right to deny any return or exchange that fails to meet our return criteria or if the software is not installed on the recommended hardware and in accordance with the user guides.
Unless there is a breach of the Consumer Guarantees, the right to refuse the return or exchange of products is at the discretion of Orbx Simulation Systems Pty Ltd
The information contained in the program is distributed without warranty. While precautions have been taken in the preparation of this material, neither the author and ORBX SIMULATION SYSTEMS PTY LTD shall have any liability to any person or entity with respect to any liability, loss or damage caused or alleged to be caused directly or indirectly by the instructions and content contained in the program.
ORBX SIMULATION SYSTEMS PTY LTD liability in contract, tort or otherwise arising out of, or in connection with the program, shall not exceed the purchase price of the program. IN NO EVENT SHALL ORBX SIMULATION SYSTEMS PTY LTD BE LIABLE FOR SPECIAL, INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES (INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS OR LOSS OF BUSINESS) ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE PROGRAM EVEN IF ORBX SIMULATION SYSTEMS PTY LTD HAS BEEN ADVISED ON THE POSSIBILITY OF SUCH DAMAGES.